What is 3rd party maintenance?

Third-party maintenance (TPM) is hardware support for server, storage and network equipment . Third-party maintenance is an alternative to traditional Original Equipment Manufacturer (OEM) warranty and post-warranty support.

What is third-party application maintenance?

Third-Party Application Maintenance (TPAM) is outsourcing all or part of the activities that ensure the operational continuity of your applications, provide functional improvements, and meet the evolving needs of users .

What is considered a third party service?

What are third-party services? Third-party services are web-based technologies that are not exclusively operated or controlled by a government entity or that involve significant participation of a nongovernment entity .

What is considered a third party check?

Unlike a two-party check that involves just a payer (the person writing the check) and payee (the person the check is made out to), a third-party check involves the payee signing over or endorsing the check to a third person . The third person can then cash in the check or deposit it into their own bank account.

How do I stop third party applications?

To remove Google's access to a third-party app or service: Go to your Google Account's third-party connections page. Select Linked account. Select the third-party app or service whose connection you want to delete. ... Next to the third-party account you want to remove, select Delete connection.

What are examples of third party verification?

An example of third-party verification would be when a customer speaks with a cable television sales rep to make changes to a plan . After reviewing options and determining that the customer would like to proceed, and will accept a new contract for a period of time, the sales rep will conference to a third party.

What is third-party application example?

What are examples of third-party apps? Every app not made by the company that makes your device's operating system is a third-party app. This means that everything from the Facebook app to the New York Times app is a third-party application.

What is considered a third party in healthcare?

To put it simply, a third-party payer is any organization outside of the patient that is responsible for paying the patient's healthcare services . Depending on the insurance provider, there are certain regulations and procedures that a payer must follow to receive payment.

What is meant by third party management?

Third-party risk management (TPRM) is a form of risk management that focuses on identifying and reducing risks relating to the use of third parties (sometimes referred to as vendors, suppliers, partners, contractors, or service providers).

What is 3rd party care?

healthcare third party : healthcare actor other than a healthcare provider or the subject of care .

What does third party terms mean?

A third party is a person or group involved in a transaction or dispute who is independent of the two primary individuals involved . For example, if an attorney is hired to facilitate a merger between Company A and Company B, that attorney is acting as a third party.

Third Party Maintenance (2024)

Put the Power of the World’s Largest TPM to Work For You.

Home » Third Party Maintenance

Next-Gen Data Center Support

Data Center Hardware Maintenance

What’s next-gen support?It’s an altogether new tier ofmaintenance for storage maintenance, server supportand network hardware support.

One that’s unmatched by ordinary TPMs and even the OEMs. It’s proactive monitoring, 24/7 L3 support, self-service via a mobile app, the industry’s only First-Time Fix™Guarantee and more.

Storage Maintenance Dell EMC, HPE, Hitachi, IBM, Lenovo, NetApp, Overland Storage, Pure Storage, Sun Oracle, Supermicro
Server Maintenance Brocade, Cisco, Dell EMC, Fujitsu, HPE, Hitachi, IBM, Lenovo, Sun Oracle, Supermicro
Network Maintenance Brocade, Cisco, Dell EMC, F5, HPE, Juniper

October 31, 2022

“Park Place has exceeded my expectations and is very reasonably priced.”

October 20, 2022

“Quick, reliable, and fast onsite services!”

December 11, 2019

“Skip the headache, let Park Place cover your hardware”

December 14, 2021

“TOP QUALITY WORK”

October 20, 2022

“Service to make your IT life easier.”

October 20, 2022

“Park Place Technologies is place for me.”

December 22, 2021

“Values we can trust”

December 17, 2021

“Park Place is definitely value added for clients as a service provider!!”

May 30, 2018

“Implementation of the warranty service was easy, straight-forward and stress free.”

Supported OEMs

Why Move Your Hardware Support to Park Place?

Service Level Agreements that Fit Your NeedsPark Place believes in total flexibility for every customer. That why we offer a wide range of SLAs and will even tailor one specifically for the performance standards you require. Just ask!Support for IT Hardware Still Under WarrantyWith ParkView First Call™, Park Place Technologies will serve as the point of contact for equipment still covered by the OEM. We’ll call the OEM for you, and make sure a hardware support ticket is opened, saving you the time and hassle of waiting on the phone or checking your email for a response.

One Partner Across OEMs, Across the World
- With multi-vendor hardware support provided in ~180 countries you can simplify IT maintenance by reducing the number of partners you need.
Extend the Life of Hardware
- End of Service Life (EOSL) support keeps your investments up and running longer, maximizing ROI and freeing money for other initiatives.
Fully Automated Maintenance Experience
- ParkView Hardware Monitoring™ monitors for incidents 24/7 and automatically opens tickets, triages the issue and dispatches IT support.
Follow-the-Sun Support in 170 Languages
- Wherever you are, and whenever the need arises, Park Place is there with our multi-lingual customer support (including L3 support).
The Industry’s Only First-Time Fix Guarantee™
- If a return trip is needed to fix the same issue on the same device within 5 days, you get one month of support on the device free.
30-40% Less than the OEM
- Park Place combines the confidence that comes from the industry leader supporting 21,500+ customers and SLAs similar to the OEM with significant cost savings.

The Next-Gen Data Center Support Experience

The old way of managing and maintaining a data center is reactionary, time-consuming, costly, and outdated. With Park Place Hardware Maintenance and ParkView Hardware Monitoring™ you can streamline your data center hardware maintenance.

Self-Service Management
The Central Park Customer Portal is an innovative single pane of glass for managing your data center maintenance & monitoring. Key features include:
- Easy-to-read dashboard of key metrics
- Service ticket, contract and asset management
- Multi-account access
- Ability to designate multiple customer administrators
- ParkView™ Hub including installation wizard and visibility to monitor devices
- Accessible viaPPTechMobile App
- 24-hour live chat
Proactive Monitoring
Whether you’re monitoring Storage, Server, or Network devices, ParkView Hardware Monitoring™ reduces the number of touchpoints between you and a maintenance solution to two easy steps by proactively identifies faults 24/7 without the need for customer action of any kind.
First-Time Fix™ Guarantee
A lot of maintenance providers claim to have a high first-time fix rate but only one puts their reputation on the line – Park Place Technologies. With our First-Time Fix™ Guarantee if we don’t resolve your storage, server or network hardware issue on the first visit, we’ll credit you for one month of maintenance (and monitoring if applicable) on that device. It’s that simple.
Fully Integrated Approach

With a full suite of infrastructure management services and data center professional services, Park Place Technologies can help you optimize your data center support beyond typical break-fix maintenance offered by ordinary TPMs.

Been There, Fixed That.

As the global leader in data center and networking optimization, we offer exceptional third-party maintenance for data center storage, server and network hardware.

~180

Countries serviced
900+

Spare parts locations
21,500+

Current customers supported

Central Park Customer Portal

Central Park is an innovative single pane of glass for managing your data center maintenance & monitoring.Key features include:

Easy-to-read dashboard of key metrics
Service ticket, contract and asset management
Multi-account access
Ability to designate multiple customer administrators
ParkView™ Hub including installation wizard and visibility to monitor devices
Accessible via PPTechMobile App.
24-hour live chat

Access Central Park

"Park Place takes their service responsibility seriously. They are very responsive to hardware alerts and notifications, and to providing the customer with timely support. Their engineers are knowledgeable and willing to provide solutions to improve our existing environment."

Scott Kampen
Transaction Network Services

"I have yet to have a service call that did not get resolved faster than the OEM service on any of my servers."

George Bergeron
Communication Technology Services

"Park Place is extremely easy to work with. I rate Park Place as one of the easiest vendors to work with. Park Place delivers the most consistent, excellent customer service of any vendor I have ever worked with!"

Melanie Teeters
Tarrant County College District

First-Time Fix™ Guarantee

A lot of maintenance providers claim to have a high first-time fix rate but only one puts their reputation on the line – Park Place Technologies. With our new First-Time Fix™ Guarantee if we don’t resolve your storage, server or network hardware issue on the first visit, we’ll credit you for one month of maintenance (and monitoring if applicable) on that device. It’s that simple.

Learn More

Global Service Delivery

A global team of 500+ professionals providing 24/7 follow-the-sun support for 124,000+ data centers in 190 countries.

170 languages supported
24/7 L3 support
The world’s largest team of field engineers

Learn More

A Portal in Your Pocket

The first of its kind in the third-party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

Submit, edit and view incidents
Monitor escalation processes
Access all contracted assets
Learn more at the link below

Learn More

First-Time Fix™ Guarantee

Learn More

Global Service Delivery

A global team of 500+ professionals providing 24/7 follow-the-sun support for 124,000+ data centers in 190 countries.

170 languages supported
24/7 L3 support
The world’s largest team of field engineers

Learn More

A Portal in Your Pocket

The first of its kind in the third-party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

Submit, edit and view incidents
Monitor escalation processes
Access all contracted assets
Learn more at the link below

Learn More

Engineer Expertise

We employ a comprehensive team of badged field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage, server and network hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage, server and network hardware is located.